Privacy Policy

1. Introduction

Welcome to Plan Out Trip ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eduzz.in and use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account
• Make a booking or reservation
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Date of birth
• Postal address
• Payment information (processed securely through payment gateways)
• Travel preferences and history

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process bookings, reservations, and payments
• Account Management: To create and manage your user account
• Communication: To send booking confirmations, updates, and customer support
• Marketing: To send promotional offers, newsletters, and travel deals (with your consent)
• Personalization: To tailor content and recommendations based on your preferences
• Analytics: To understand user behavior and improve our services
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Hotels, tour operators, cab services, and activity providers
• Payment processors (Razorpay, Paytm, etc.)
• Email service providers
• SMS gateway providers
• Cloud storage providers

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Secure payment gateway integration

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

You can access and update your account information at any time through your user dashboard.

6.2 Data Deletion

You may request deletion of your account and personal data by contacting us at privacy@eduzz.in. Some information may be retained for legal or legitimate business purposes.

6.3 Marketing Opt-Out

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or updating your communication preferences in your account settings.

6.4 Cookie Management

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6.5 Data Portability

You may request a copy of your personal data in a commonly used, machine-readable format.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking and transaction records are retained for a minimum of 7 years for accounting and tax purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: